Symptom
When hiring a candidate from RCM the new hire is not appearing in dashboard.
Environment
SAP SuccessFactors Onboarding
Cause
Not valid username/email entered for the candidate. Some special character not valid was entered.
Resolution
For the candidate username/email entered can not have a special character.
Please use the following character types: ['a' to 'z', 'A' to 'Z', '0' to '9', '-', '_', '.', '@']
PS: SAP Support, please check internal memo.
Keywords
OBX, onboarding, username, email, special characters, user name, user name not valid, not valid, , KBA , LOD-SF-OBX-RCM , Integration RCM , Problem
Product
SAP SuccessFactors Onboarding all versions