SAP Knowledge Base Article - Public

3090441 - "Cannot read property 'getIterator' of null" error shows in story after QRC update in SAP Analytics Cloud (SAC)

Symptom

After a tenant is updated to 2021.14.7 (QRC 3 for 2021), some charts throw the error "Cannot read property 'getIterator' of null" and do not display any data.

Environment

  • SAP Analytics Cloud (Enterprise) 2021.14.7

Reproducing the Issue

  1. Create story
  2. Add chart and view chart

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0