SAP Knowledge Base Article - Public

3090045 - SAP Marketing Cloud - Saved Reports no longer available after the Upgrade

Symptom

Reports and Report Variants from the Analytics and Report Gallery app are no longer available after the SAP Marketing Cloud upgrade to Release 2108.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP Marketing Cloud

Reproducing the Issue

  1. Open the Analytics and Report Gallery app
  2. Observe that stored reports are no longer available

Cause

  • The Analytics and Report Gallery app has Web Dynpro view available as a new tool. Any reports saved in the Design Studio are not migrated to the Web Dynpro but need to be recreated.

  • Further there was some change with the underlying business catalogs. The business catalog SAP_CEC_BC_MKT_COM_PC 'Marketing - Quick Launch (Deprecated)' was deprecated with Release 2011 and is no longer working.

Resolution

  • For accessing saved reports created from the Design Studio, the user must switch to the Design Studio using the toggle button in the tool bar.



    Saved report variants created in the Design Studio must be recreated for Web Dynpro. As of now, both apps are available for viewing Operational Reports but the user must toggle back and forth between viewing the reports in the Design Studio and Web Dynpro.

  • The business catalog is replaced with business catalog SAP_CEC_BC_MKT_COM1_PC 'Marketing - Quick Launch' - please make sure to have that business catalog assigned to the business role.

See Also

Please also refer to the Online Help:

Keywords

Analytics and Report Gallery; Marketing - Quick Launch; Marketing - Quick Launch (Deprecated)
Galerie für Analysen und Berichte; Marketing - Schnellstart; Marketing - Schnellstart (abgekündigt)
Galerie d'analyses et de rapports; Marketing - Lancement rapide; Marketing - Lancement rapide (obsolète)
Web Dynpro; Design Studio , KBA , CEC-MKT-ISG-ME , Marketing Effectiveness , Problem

Product

SAP S/4HANA CLOUD 2208 ; SAP S/4HANA Cloud 2108 ; SAP S/4HANA Cloud 2111 ; SAP S/4HANA Cloud 2202