SAP Knowledge Base Article - Public

3089747 - Master Data Contact Can Not Be Deleted

Symptom

Once Contact is created, it can not be deleted.

Environment

SAP Cloud for customer

Reproducing the Issue

  1. Go to the Customer workcenter 
  2. Go to the Contacts view
  3. Open any contact 

There is n option to delete the contact.

Cause

Once the contact is created it is not possible to delete it.You can only set the status to Obsolete or Block.

Resolution

This is an expected system behavior. Master data can not be deleted.

See Also

2722092 - It is not Possible to delete an Account

Keywords

 Contact delete , KBA , LOD-CRM-CON , Contact , LOD-CRM-ACC , Account , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions