SAP Knowledge Base Article - Public

3089731 - [Onboarding] Wrong PersonId assigned

Symptom

Wrong personId is assigned when initiating a candidate. In manual initiation, the personId and employee ID must be picked from the Next PersonId field in Company System and Logo Settings page, but a different value is picked.

Environment

SAP SuccessFactors Onboarding

Resolution

This is expected behavior. The personIdExternal and Employee ID should be same, if there is no rule assigned for custom personIdExternal. The personId however, will always be different from Employee ID. For any integration , it is always recommended to use personIdExternal. To check this, you can go to Data Inspector > Table_PER_PERSON > filter using person ID  External/Person ID.

See Also

3083425 - Employee Number is editable in standard compliance form - Onboarding

Keywords

PersonId, Person ID External, Employee ID, incorrect, custom rule, Onboarding  , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms , How To

Product

SAP SuccessFactors Onboarding 2105