SAP Knowledge Base Article - Public

3089578 - Business Partner Replication Error due to Postal code

Symptom

You are trying to replicate a business partner from an external system to Marketing Cloud but you are receiving the error "Postal Code ABC must have the length X" (Where ABC represents the Postal Code ID and X represents the Number which the postal code must have) in the Monitoring and Error Handling App.


Environment

SAP Marketing Cloud Edition

Reproducing the Issue

  1.  Trigger a business partner replication from external system to SAP Marketing Cloud.
  2.  Check the Monitoring and Error Handling App.
  3.  You see the message failed due the error "Postal Code ABC must have the length X".

Cause

The check for postal code correctness is valid, otherwise you might result in having invalid address data in SAP Marketing Cloud. The check itself is performed on S4 business partner level.

Resolution

You can change the configuration in the underlying in the Manage Your Solution app:

  1. Basic Settings - Application Platform and Infrastructure: General Settings.
  2. Set Country-Specific Checks (SSCUI 102592).


 

Keywords

Postal Code, Business Partner , KBA , CEC-MKT-DM-IC , Interaction Contact , LO-MD-BP , Business Partners , How To

Product

SAP S/4HANA Cloud 2108