You have create a contact via Data File Load, and have maintained the Account ID in the field CONSUMER_ACCOUNT_ID on Excel File. The contact got created as expected but is was not linked to the account.
SAP Marketing Cloud Edition
SAP Marketing On-Premise from Release 1709 SP0
Reproducing the Issue
- Open the Data File Load app.
- Upload a Contact CSV file where you maintained an Account ID in the attribute CONSUMER_ACCOUNT_ID.
- Open the Contacts App and open the created contact.
- You will see that the contact does not have any account linked.
You are using the field CONSUMER_ACCOUNT_ID instead of COMPANY_ID
The attributes COMPANY_ID_ORIGIN and COMPANY_ID should be maintained correctly in order to link the Account to the Contact.
Data File Load, Contact, Account , KBA , CEC-MKT-DM-IC , Interaction Contact , How To