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3089159 - Unable to insert comment (Error: INF WIS 00083)

Symptom

  • Space/tab is replaced by special characters in the commentary section in a WEBI report and the related entry in commentary database.
  • End to End Trace reflects the below errors:
    • Failed to execute query at database layer.
    • ERROR:repeng:Unable to apply comment commands [kreCommentManager.cpp;601]
    • <ERROR COMPONENT="WIS" ERRORCODE="83" ERRORTYPE="USER" MESSAGE="Unable to insert comment" PREFIX="ERR">
    • <DEBUGINFO BORESULT="5" FILENAME="kreCommentManager.cpp" LINEPOSITION="636" MODULENAME="REPENG"/>


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Environment

  • SAP BusinessObjects Business Intelligence (BI) 4.2 Support Pack 8 Patch 7
  • Commentary Database type: MySQL
  • Web Intelligence (WEBI)

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

Unable to insert comment (Error: INF WIS 00083) Space tab special character commentary section WEBI Web Intelligence latin1 utf8 MySQL database WIS00083 coalition , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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