SAP Knowledge Base Article - Preview

3089036 - SVG add-on not working in the Online Monitoring Website while running on MS Edge IE Compatibility mode

Symptom

  • You are running the SAP Contact Center Online Monitoring (OM) in Microsoft's  Edge, using 'IE' compatibility Mode
  • When trying to view any graph, the users gets the message "SVG Viewer not installed. Contact the administrator"


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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

KBA , CRM-CCI , Contact Center Infrastructure , How To

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