SAP Knowledge Base Article - Preview

3088441 - Job AI_CRM_PROCESS_SLA gets cancelled due to MESSAGE_TYPE_X dump

Symptom

  • Scheduled job running report AI_CRM_PROCESS_SLA gets cancelled and the log contains message "Internal session terminated with a runtime error MESSAGE_TYPE_X (see ST22)"

  • Dump in ST22:

    Category                      ABAP Programming Error
    Runtime Errors             MESSAGE_TYPE_X
    ABAP Program              SAPLCRM_EVENT_OW
    Application Component  CRM-BTX-BF

    Short text of the error message:
    "No business transaction type was found"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


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Environment

SAP Solution Manager 

Product

SAP Solution Manager 7.2

Keywords

service level agreement, short dump, , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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