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3088262 - sap_failover encountered Login Failed on DR_admin - SRS

Symptom

  •  'sap_failover site1,site2, 30, force' command failed with the following error:
    •  sap_status 
          TASKNAME        TYPE                          VALUE                                                                                 
       --------------- ----------------------------- ---------------------------------------------------------------------------------------------------------------------------------------                                        
       HADRDemoteASE   Task Name                     Demote the ASE                                                                        
       HADRDemoteASE   Task State                    Error                                                                                 
       HADRDemoteASE   Short Description             Demote the ASE from the primary site to a standby site.                               
       HADRDemoteASE   Long Description              Demote the current primary ASE 'site1' on host 'site1' to a standby site.   
       HADRDemoteASE   Failing Command Return Code   4002                                                                                  
       HADRDemoteASE   Failing Command Error Message Unable to execute the command to demote the ASE 'site1' on host 'site1' to a standby site.
       HADRDemoteASE   Failing Exception             Message: 'Login failed.' Cause: ''.                                                   
       
  • RMA printed Login failed on DR_admin:
    • [ERROR] [Failover:188668][RMA] - [HADRActivateASE          ] - Login failed.
          [INFO ] [Failover:188668][RMA] - [HADRActivateASE          ] - Task Activate the ASE - Provided corrective suggestion - Review the ASE log and the current HADR state to determine why the command
          did not execute successfully. Manually execute ''sp_hadr_admin activate'' to complete the operation.
          [TRACE] [Failover:188668][RMA] - [ConnectionManager        ] - Terminate connection <1203461139(com.sybase.jdbc4.jdbc.SybConnection@b626bdc)>:  
          jdbc_sybase_Tds_use1gtpdb01.ssc.bms.com_4901_master_use <primary.host.domain.com>_4901_DR_admin_41e4d27a10e49124929b03728a07421 (s/r/a/w/t/o) (102365/21/0/0/0/0)
         [Failover:188668][RMA] - [HADRActivateASE          ] - Task Activate the ASE - State - Error
         [Failover:188668][RMA] - [HADRActivateASE          ] - Task Activate the ASE - Description - Reverting the HADR state of source ASE '<primary.host.domain.com>:4901' back to activate.
       
  • Manually logon to ASE with DR_admin and its password with no problem.


Read more...

Environment

SAP Adaptive Server Enterprise (ASE) 16.0 with High Availability Disaster Recovery (HADR) for Business Suite

Product

SAP NetWeaver 7.5

Keywords

DR_admin login failed; 4002 error; Secure Store; rsecssfx , KBA , BC-SYB-REP-SAP , Replication with SAP Suite / SAP BW , How To

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