SAP Knowledge Base Article - Public

3088056 - [Onboarding] Candidate is not available in Manage Pending Hire

Symptom

Manage pending hire shows zero count for the admins when they tried to initiate Onboarding from RCM.

Candidate Hire status shows ready to Hire.

Now the candidate is not available in the Manage pending Hire.

Environment

SAP Successfactors Onboarding

Reproducing the Issue

Go to Manage pending Hire Tool

Navigate to Onboarding. Now it doesn't show none of the candidates

 

Cause

Manage pending hire permission is missing for the users.

Resolution

  1. Go to Permission role -> Manager Hire -> Enable Manager Pending Hire permission
  2. Then clear ODATA Cache
  3. And Now you can navigate to Manage pending hire Tool -> Now the candidate is visible.

Keywords

Manage Pending Hire, Onboarding , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , How To

Product

SAP SuccessFactors Onboarding 2105