SAP Knowledge Base Article - Preview

3088011 - SAP Marketing - Bounces not retrieved from Amazon SQS

Symptom

You are using Amazon SES (Amazon's Simple Email Service) as Email Service Provider connected with your SAP Marketing Solution. You however do not retrieve any bounces from Amazon SQS.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Marketing Cloud Edition
SAP Marketing On-Premise

Product

SAP Marketing all versions ; SAP S/4HANA Cloud all versions

Keywords

SAP Marketing; EMAIL_BOUNCE_HARD; EMAIL_BOUNCE_SOFT; SAP_COM_0039; SAP_COM_0289
Campaign Execution; Amazon SES Integration; Hard Bounce (Email); Soft Bounce (Email); Amazon E-Mail Bounce Integration; AMAZON SQS Bounce Queue; Amazon E-Mail Unsubscribe Integration; AMAZON E-Mail Unsubscribe Queue
Kampagnenausführung; Integration von Amazon SES; Permanente E-Mail-Zurückweisung; Temporäre E-Mail-Zurückweisung; Integration von Amazon-E-Mail-Zurückweisungen; Amazon SQS - Zurückweisungswarteschlange; Amazon-E-Mail-Abmeldungsintegration; Amazon-E-Mail-Abmeldungswarteschlange
Réalisat. de campagne; Intégration d'Amazon SES; Retour à l'expéditeur permanent (e-mail); Retour à l'expéd. temporaire (e-mail); Intégr. retours à l'expéditeur Amazon E-Mail; AMAZON SQS - File d'attente de retour à l'expéditeur; Intégration désabonnement e-mail Amazon; file d'attente désabonnement e-mail AMAZON , KBA , CEC-MKT-CPG-EXE , Campaign execution , Problem

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