When trying to edit the home screen you notice the option to Personalize is missing, you can just adapt the home screen.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
SAP Cloud for Customer
Reproducing the Issue
- Click Edit at Home Screen.
- You just see the option for business role selection at adaptation.
Key User disabled the personalization settings.
Enable personalization for home screen:
- Go to User Menu and select Settings.
- Go to Personalization Settings.
- Enable the last option "Personalize Other Properties".
home screen, personalization, adaptation, tile , KBA , LOD-CRM-HOM , Home Page , How To