SAP Knowledge Base Article - Public

3087769 - Failed Job: ONB2COMPLIANCE_EVERIFY_STATUS_SYNC_JOB in Onboarding


  • Job failed e-mails are received every week.
  • The error is happening in both DEV and TEST environments.


SAP SuccessFactors Onboarding


Product Engineering is aware of this defect & are in process of correcting the issue.


  • The fix has been tentatively targeted for 2H 2021 pending on successful testing. This fix target may change.
  • Please follow this KBA for updates by clicking the favorite icon (star), or create a support incident referencing this KBA.
  • Workaround: Refresh E-Verify case manually. E-Verify Details > Refresh Data 


sf, success factors, ONB, on boarding, OBX, OBX-18016, b2111, email, notification, weekly , KBA , LOD-SF-OBX-JOB , Conversion External User to Internal User , Known Error


SAP SuccessFactors Onboarding all versions