SAP Knowledge Base Article - Preview

3087716 - CDC TFA Twilio SMS messages are not getting sent

Symptom

SMS messages are not getting sent to a certain region's phone numbers but is working for others.  SMS provider is Twilio.

 


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Environment

  • SAP Customer Data Cloud
  • Phone Number Login
  • Registration-as-a-Service (RaaS)

Product

SAP Customer Data Cloud all versions

Keywords

Gigya, twilio, SMS not sent, OTP, MTP , KBA , CEC-PRO , SAP Customer Data Cloud - Identity, - Consent, - Profile , Problem

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