SAP Knowledge Base Article - Public

3087628 - Graphical Display not visible in SAP Marketing Cloud Reports

Symptom

On the Standard Reports under Graphical Display Tab, we are getting an error message as:"Inconsistent Chart Configuration".

Environment

Source: portal
Type: Test System
System ID/Name: BS9 / BS9100
Product version: SAP S/4HANA Cloud 2108
System managed by: SAP Cloud Tenant
Install base item: BS9100
Sold product: SAP HYBRIS MARKETING CLOUD

Reproducing the Issue

  1. Go to Analytics and Report Gallery App
  2. Find and open Campaign Performance report
  3. Navigate to Graphical Display Tab
  4. Here you can see the error "Inconsistent Chart Configuration"

Cause

This how the Web Dynpro is behaving.

Resolution

You have to select attributes otherwise, there is no chart to show under Graphical Display Tab.

Keywords

Report  Marketing Cloud  Performance campaign   Graphical Display Marketing Plans under Marketing , KBA , CEC-MKT-CPG , Campaign , Problem

Product

SAP S/4HANA Cloud 2108