SAP Knowledge Base Article - Public

3087455 - Single sender email for 'Email job to Friend'

Symptom

When a logged in user uses the 'Email Job to Friend' feature, the email triggered to the end user (friend referred) will have the from address of the logged in user and not the address maintained in provisioning > single sender.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

Login to the Instance > Career > Job Search > Use 'Email job to Friend' button and fill in the details.

The from address if the email received by the friend will be same as the one maintained in the logged in user's employee profile and not the one configured in provisioning > Single sender

Cause

This is an expected behavior.

For 'Email job to Friend' feature, the from address is of the logged in user.

The address maintained in the single sender comes into picture when refer a friend feature is used

View KBA: https://launchpad.support.sap.com/#/notes/2533753 for more insights on this.

Resolution

This is an expected behavior.

For 'Email job to Friend' feature, the from address is of the logged in user.

The address maintained in the single sender comes into picture when refer a friend feature is used

View KBA: https://launchpad.support.sap.com/#/notes/2533753 for more insights on this.

See Also

https://launchpad.support.sap.com/#/notes/2533753

Keywords

Email job to Friend, Refer a Friend, Single Sender, Email , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To

Product

SAP SuccessFactors HXM Core 2105