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3087010 - LsInventorySession failed: RawInventory gets null OracleHomeInfo

Symptom

The following error happens in alert log:

2021-05-19T17:34:52.607271-05:00
Unable to obtain current patch information due to error: 20001, ORA-20001: Latest xml inventory is not loaded into table
ORA-06512: at "SYS.DBMS_QOPATCH", line 2327
ORA-06512: at "SYS.DBMS_QOPATCH", line 854
ORA-06512: at "SYS.DBMS_QOPATCH", line 937
ORA-06510: PL/SQL: unhandled user-defined exception
ORA-06512: at "SYS.DBMS_QOPATCH", line 932
ORA-29913: error in executing ODCIEXTTABLEFETCH callout
ORA-29400: data cartridge error
KUP-04095: preprocessor command /oracle/<SID>/19.0.0/QOpatch/qopiprep.bat encountered error "LsInventorySession failed: RawInventory gets null OracleHomeInfo
"
ORA-06512: at "SYS.DBMS_QOPATCH", line 919
ORA-06512: at "SYS.DBMS_QOPATCH", line 2286
ORA-06512: at "SYS.DBMS_QOPATCH", line 817
ORA-06512: at "SYS.DBMS_QOPATCH", line 2309


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Environment

SAP on Oracle

Keywords

ORA-20001, ORA-29913,ORA-29400,KUP-04095 , KBA , BC-DB-ORA , Oracle , Problem

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