SAP Knowledge Base Article - Preview

3086787 - Centralized Services: Correct Components for Creating Support Cases - CS2H2021


This article provides guidance for creating Centralized Services related support cases with correct components. When a case is created with the correct component, the case gets assigned to the support engineers with correct skill sets. This helps in investigating the issue efficiently and resolving it quickly. 



  • SAP SuccessFactors Employee Central
  • Centralized Services


SAP SuccessFactors Employee Central 2105 ; SAP SuccessFactors Employee Central 2111


CS2H2021, CS, Centralized Services, SL, Service Layer, Imports, Legacy, Switch, UI, Application Error, Import , KBA , LOD-SF-EC , Employee Central , LOD-SF-EC-JOB , Job Information , LOD-SF-EC-PER , Person Data (All Person Data Types) , LOD-SF-EC-CMP , Compensation Information & One-Time Bonus , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , How To

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