SAP Knowledge Base Article - Public

3086443 - Urgent: Do NOT possible to applay FLAG in Password & Login Policy Settings



On Password & Login Policy Settings, when "Case Sensitive (recommended)" is checked, "Alpha characters required" will not be saved by clicking button "Set Password & Login Policy"




SAP SuccessFactors HXM Suite


Reproducing the Issue

  1. Login as an Admin user;
  2. Go to Password & Login Policy Settings;
  3. With Case Sensitive (recommended) checked, check Alpha characters required;
  4. Click on Set Password & Login Policy to save;
  5. You will see that the Alpha characters required will not be saved checked.



An regression issue to be fixed on next release 2111 (2H2021).



Our engineering fix for this issue will be delivered on next release 2111 (2H2021).

For now, the workaround is:

  • Enable option "Case Sensitive (recommended)" and "Mixed Case required", instead of "Case Sensitive (recommended)" and "Alpha characters required". (it should have similar effect, but also require to have lower and upper case on the password)
  • If you do not need case sensitive passwords (option "Case Sensitive (recommended)"), then just enable "Alpha characters required", leaving "Case Sensitive (recommended)" unchecked.


Password security policies rules credentials , KBA , LOD-SF-PLT-LPG , Log In Page Issues (Non SSO) , Problem


SAP SuccessFactors HXM Core 2105