SAP Knowledge Base Article - Preview

3086344 - Saved views disappearing from My Messages widgets in SM_CRM after accessing a saved search

Symptom

  • The saved results views in the "My messages" widgets in the SM_CRM home screen are sometimes disappearing after executing specific saved Incident searches.
  • Executing a saved search that has the "Include view" flag results in missing/different views in the My Messages widgets after navigating back to the home screen via the "back" button. 


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-SUP , Service Desk / Incident Management , CA-WUI-UI-TAG , Tag Library , Problem

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