SAP Knowledge Base Article - Preview

3085571 - Logging in to SF mobile app keeps routing back to the authentication page for iOS users [SF MOB]

Symptom

  • When logging into the SF mobile app using SSO username, it always return to the initial SSO login page
  • Only happening to iOS users; Android users are able to login to the mobile app using SSO
  • Behavior is observed on the new version of iOS (v14.6, v14.7.1)


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Environment

SAP SuccessFactors Mobile

Keywords

Mobile, iOS, authentication, loop, return, SSO page , KBA , LOD-SF-PLT-MOB , Mobile Issues , Problem

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