SAP Knowledge Base Article - Public

3085324 - [Onboarding] New Home Page Tiles for Onboarding (Onboarding/Offboarding)


When we activate New Home Page (v4), when tasks such as "Recommended Links", "Welcome Message" or "Useful Contacts" are completed, the external user will not be able to view the data in their SF Homepage. The Onboarding or Offboarding Standard Task Tiles will not be visible. The same behaviour is observed for custom tiles but it is intermittent.


SAP SuccessFactors Onboarding

Reproducing the Issue

  • Go to Upgrade Centre and enable new homepage version
  • Enable the below mentioned RBP Permissions: 

         Manage System Properties:

  1. Manage the Latest Home Page

         General User Permission

  1. Access the Latest Home Page


This is currently known issue.


  • This is a known limitation
  • It is recommended to enable new Home Page only in test instances
  • Engineering Team will fix the issue in 1H 2022 release


Home Page, New Home Page v4 , KBA , LOD-SF-OBX-HP , Home Page for Onboarding 2.0/ Tiles , Known Error


SAP SuccessFactors Onboarding 2111