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3084842 - Error using backint: exception 1: no.110527 ... make sure backint is configured according to vendor specification

Symptom

Log backups are observed failing on the indexserver and/or other services with persistence with the following errors on the service trace file level.

The same errors can be observed in the 'backint.log' file trace of your 3rd party backint provider tool.

  • indexserver_host.30040.000.trc

        [8614]{-1}[-1/-1] 2021-07-03 16:57:32.095441 e Backup           BackupExe_LogBackup.cpp(00106) : Error using backint: exception  1: no.110527  (Backup/Destination/Backint/impl/BackupDestBackint_Executor.cpp:254) TID: 8614
            Backint with PID 8611 terminated successfully but its output file '/var/tmp/hdbbackint_SID.Lzk0fd' is empty; make sure backint is configured according to vendor specification
        exception throw location:
        [8584]{-1}[-1/-1] 2021-07-03 16:57:32.095778 w Backup           BackupDestBackint_ExecutorDaemon.cpp(00107) : Got process state 2 from daemon for backint pid 8611
        [8614]{-1}[-1/-1] 2021-07-03 16:57:32.095441 e Backup           BackupExe_LogBackup.cpp(00106) :  1: 0x00007f9d6cae0e49 in Backup::BackupDestBackint_Executor::waitForBackintTermination(Backup::BackupDestBackint_Job&, unsigned long)+0x7a5 at BackupDestBackint_Executor.cpp:254 (libhdbbackup.so)
         2: 0x00007f9d6cb69e20 in Backup::BackupExe_BackintHandlerImpl::waitForBackintTermination(unsigned long)+0x310 at BackupExe_BackintHandlerImpl.cpp:468 (libhdbbackup.so)
         3: 0x00007f9d6cb66a1b in Backup::BackupExe_BackintHandlerImpl::waitForBackintConnection(bool)+0x167 at BackupExe_BackintHandlerImpl.cpp:408 (libhdbbackup.so)
         4: 0x00007f9d6cb4833e in Backup::BackupExe_LogWaitForBackintConnectionThread::run(void*&)+0x1a at BackupExe_LogBackup.cpp:101 (libhdbbackup.so)
         5: 0x00007f9d61df4d8d in Execution::Thread::staticMainImp(Execution::Thread*)+0x529 at Thread.cpp:522 (libhdbbasis.so)
         6: 0x00007f9d61de4dc9 in Execution::pthreadFunctionWrapper(Execution::Thread*)+0x165 at ThreadInterposition.cpp:639 (libhdbbasis.so)
         7: 0x00007f9d614604f9 in start_thread+0xd5 (libpthread.so.0)
         8: 0x00007f9d5fb1becf in __GI___clone+0x3b (libc.so.6)
        exception type information:
         - 0: public ltt::exception@0x7f9d613c6c70
        [8584]{-1}[-1/-1] 2021-07-03 16:57:32.109272 e Backup           BackupExe_LogBackup.cpp(00882) : Report backup failure: exception  1: no.110203  (Backup/Destination/impl/BackupDest_DestCallback.cpp:174) TID: 8584
            Not all data could be written: Expected 4096 but transferred 0 

  • backint.log

      2021-07-03 19:38:09.054 backint started:
      command: /usr/sap/SID/SYS/global/hdb/opt/hdbbackint -f backup -i /var/tmp/hdbbackint_HD4.2qrXcD -o /var/tmp/hdbbackint_SID.Xi34V1 -u SID -s 1625355484694 -c 1 -l LOG
      pid: 27681
      input:
      #SOFTWAREID "backint 1.04" "HANA HDB server 2.00.053.00.1605092543"
      #PIPE "/usr/sap/SID/SYS/global/hdb/backint/DB_SID/log_backup_3_0_68384718592_68385143680"
      2021-07-03 19:38:25.383 backint terminated:
      pid: 27681
      exit code: 0
      output:
      exception: 
      exception  1: no.110527  (Backup/Destination/Backint/impl/BackupDestBackint_Executor.cpp:254)
       Backint with PID 27681 terminated successfully but its output file '/var/tmp/hdbbackint_SID.Xi34V1' is empty; make sure backint is configured according to vendor specification


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Environment

  • SAP HANA Platform Edition 2.0
  • 3rd party Backint Tool

Product

SAP HANA, platform edition 2.0

Keywords

KBA , HAN-DB-BAC , SAP HANA Backup & Recovery , Problem

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