SAP Knowledge Base Article - Preview

3084747 - Root element is missing error when viewing Analysis for Office report from launchpad

Symptom

When opening any analysis for office report from Launchpad, it generates empty (.sapaox file) which when viewed from Analysis for office plugin shows the error: "Root Element is Missing".


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Environment

SAP BusinessObjects Business Intelligence platform 4.x 

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

BI4, BI 4, AO, Excel sheet, Missing root element. , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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