SAP Knowledge Base Article - Public

3084411 - Copy and Paste Function Cannot Be Used, the Paste Button is Grey Out.

Symptom

Copy and Paste function cannot be used, the Paste button is grey out.

Environment

SAP Cloud for Customer

Reproducing the Issue

Taking Contract document as an example:

  1. Go to Contracts work center. 
  2. Open any Contract, navigate to Items tab. 
  3. Here in the Items section, you can see the Paste button on the right top is grey out, you cannot click on it. 

Cause

The Copy and Paste function is not enabled in the Adaptation mode.

Resolution

  1.  Start Adapt mode 
  2. For the Items section, check the checkbox for 'Enable Copy and Paste'. 

paste.PNG

Keywords

Copy, Paste, Item, Contract , KBA , LOD-LE-COP-SLS , Sales Contract , Problem

Product

SAP Cloud for Customer core applications all versions