SAP Knowledge Base Article - Public

3084304 - Scheduling Task does not complete in SAP Analytics Cloud (SAC)

Symptom

The following behavior occurs in SAP Analytics Cloud (SAC):

  • Some Scheduled Publications keep showing as In Progress 

Environment

  • SAP Analytics Cloud 2021.14.3


Reproducing the Issue

  1. Schedule a Publication with recurrence i.e. Daily
  2. Publication runs ok most of the times
  3. Sometimes the publication shows as In Progress and never completes

Cause

An outage of the gateway service (not trackable from the Cloud Availablitly Center) failed to return the success status 

Resolution

There is no current workaround, however, development is working at a fix that will handle the retry in such scenarios

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped

, KBA , LOD-ANA-SCH , SAC Story Scheduling and Publication , Problem

Product

SAP Analytics Cloud 1.0