SAP Knowledge Base Article - Public

3083894 - SAP Cloud Connector Services Lose Connectivity on a regular basis


  • SAP Cloud Connector gets periodically unresponsive (i.e. weekly or monthly)


  • SAP Analytics Cloud
  • SAP Cloud Connector
  • Windows Server Operating System

Reproducing the Issue

  1. Install and Configure SAP Cloud Connector
  2. Configure Windows Updates on the Host
  3. Periodically the SAP Cloud Connector becomes unresponsive


  • Microsoft Windows Updates were consuming almost all CPU and/or Memory resources of the server


  • Run the Windows Updates when there is no activity

See Also

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SAP Analytics Cloud 1.0