An exception with the error message "Ship-To or Product missing" in credit memo/supplier invoice.
SAP Business ByDesign
Reproducing the Issue
- Go to the Supplier Invoicing work center.
- Go to the Invoices and Credit Memos.
- Filter for All Documents.
- Search for ABC, open it and click on View All button (ABC represents the Document ID).
- Navigate to Exception tab.
The status is Exception and the error message is Ship-To or Product Recipient missing.
The Recipient needs to be a person and the Ship-To needs to be a company.
When it is a company, it needs to maintain the Ship-To field and when it is a person, it needs to maintain the Recipient field. You can maintain either or both fields.
Supplier Invoice; Credit Memo; Execption; Recipient; Ship-To; , KBA , SRD-SRM-SI , Supplier Invoicing , How To