SAP Knowledge Base Article - Preview

3083287 - Fiori Client receives certificate issue, despite it uses a non-self-signed CA certificate

Symptom

Fiori Client which uses GoDaddy, GlobalSign, Certigna or WidePoint Root CA certificate and no self-signed certificates, receives certificate issue in a few devices only which are on iOS 14.6. Error:

Certificate error
The page cannot be displayed due to a problem with the server certificate.
Please contact your help desk and provide the following information:
Error cause: The certificate for this server is invalid. You might be connection to a server that is pretending to be "<yourFioriLaunchpadHost>" which could put your confidential information at risk.
Certificate information:
Certificate chain length: 3

*Note: The error cannot be reproduced on desktop.


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Environment

SAP Fiori Client on iOS

Product

SAP Fiori Client for iOS all versions

Keywords

CA, certificate, cert, root, trust, untrust, error, fc, mobile, ios, apple, fiori app, fiori client, app store, standard, custom, kapsel, hat, cloud build , KBA , MOB-FC , SAP Fiori Client Native Mobile Application , Problem

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