SAP Knowledge Base Article - Public

3082963 - Learning manager is unable to register external user in a priced class

Symptom

A Learning manager is unable to register an external user in a priced class.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

In the the Learning user side, click:

  1. My Team > Select the desired user's learning plan >

  2. Find the desired course from the list > Select "Register Now" >

  3. Check the "Available Classes" section > No button to register the user is displayed.

Cause

When the manager accesses an external user’s learning plan to register the person in a priced class, the “Register Now” option is not available within the "Available Classes" section. This is as per design and it would require an enhancement request to have it changed.

Resolution

If the class has no price related, then the manager would be able to perform the registration of the external user in it.

See Also

2090228 - How to Submit Ideas for SAP SuccessFactors Products

Keywords

register, now, external, user, class, price, manager, my, team, scheduled, offering, button , KBA , LOD-SF-LMS-SCH , Scheduled Offerings , Product Enhancement

Product

SAP SuccessFactors HXM Core 2105