You set the condition "Total Discount %" in Sales Order Approval Process. But the approval process not works as expected.
SAP Business ByDesign
Reproducing the Issue
- Check Approval Process: Sales Order
- You set the condition as "Total Discount %" Greater than 20
- You expected the Sales Order ABC (where ABC stands for the sales order) should trigger the approval process but the approval process not triggerred.
"Total Discount %" means the total discount in the sales order including the product discount and overall discount. The Net Value should be calculated based on the product discount and overall discount.
Total Discount %=1-(Net Value/Total List Price)
This is the standard system behavior.
Sales Order, Approval Process, Total Discount %, product discount, overall discount , KBA , AP-SLO-SO , Sales Order , Problem