3081020 - "ERR_SSL_PROTOCOL_ERROR" when accessing Cloud Connector from the Simple Deployment Kit in SAP Analytics Cloud (SAC)

The following error message occurs when accessing the Cloud Connector (https://localhost:8443) after installing the Simple Deployment Kit used by SAP Analytics Cloud (SAC):

• "ERR_SSL_PROTOCOL_ERROR" is shown in all Chromium browsers (eg. Google Chrome and Microsoft Edge)
• The issue doesn't persist in Internet Explorer
• The issue only persists with SACKIT329 and SACKIT 331
• Replacing the included SAPJVM with the latest SAP JVM 8.1.075 does not resolve the issue

• SAP Analytics Cloud (Enterprise) 2021.X.X
• Simple Deployment Kit (SACKIT) 329 and 331
• Cloud Connector Version 2.12.5
• SAP JVM 8.1.075

1. Download and Install the Simple Deployment KIT (SACKIT) found at https://launchpad.support.sap.com/#/softwarecenter/search/SAP%2520Analytics%2520Cloud%2520kit
2. Attempt to open the Cloud Connector UI at https://localhost:8443 (Default)
3. Observe the error message, which is not possible to bypass

Development are working on finding the issue.

• Please download a previous version of the Simple Deployment Kit such as SACKIT306_0-70004101 or below
• Alternatively, continue to access the Cloud Connector UI via Internet Explorer (This will work)
• The Development team are working on resolving the issues within the affected Simple Deployment Kit's.

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using Google or Bing:
• https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
• https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
• Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud > Learning > Data Connections
• SAP Analytics Cloud > Learning > Guided Playlists
• SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
• Need More Help? Contact Support or visit the solution finder today!

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