When opening an object (e.g Service Ticket), you are able to edit specific fields (e.g Service Category) without clicking in the pencil icon.
SAP Cloud for Customer
The feature Enable Inline Editing in Browser is Activated.
There is a feature in C4C that is responsible for the editing of the object without clicking on the pencil Icon.
The steps to activate it are:
- Click to open your User Settings.
- Click on Company Settings.
- In the General facet, select the Enable Inline Editing in Browser feature.
Button; Clickable; UI; , KBA , LOD-CRM-SRP , Service Request Processing , How To