SAP Knowledge Base Article - Public

3080618 - FeedGenerator Error when running FTP feed in Feed Management section of Command V2 - Recruiting Marketing

Symptom

 After setting up and running the feed, the FeedGenerator Error is obtained

also, when selecting SFTP as a protocol and saving, then going back, the setting has reverted to FTP


Environment

  • SAP SuccessFactors Recruiting Marketing
  • Command Center V2

Reproducing the Issue

After setting up the FTP settings of a Feed in Command Center V2 and running the feed

the error is obtained

Resolution

FTP configuration : The FTP settings have not been configured as per the Implementation guide information: Command Center Feed Details Page

particular attention should be paid to the following fields: 

Host  : The URL of the FTP site should be populated without the protocol prepended. For example: alpha.jobs2web.com and not https://alpha.jobs2web.com 
URL should match the protocol also and be a valid FTP site.

Port  : The FTP port. The default values are 21 for FTP, and 22 for SFTP. So protocol selected and port value populated should match


SFTP configuration : Even if the feed is correctly configured note there is also a known error whereby the protocol reverts to FTP after saving.
This is being addressed with Release 2H2021 (2011)

Keywords

KBA , LOD-SF-RMK-MED , RMK Media Requests and Feeds , Known Error

Product

SAP SuccessFactors Recruiting all versions