SAP Knowledge Base Article - Public

3080038 - There is an error when using "Query Bank Account Balances - China" app

Symptom

There is an error occurred "There is no bank account" in app "Query Bank Account Balances - China".

Environment

  • SAP S/4HANA Cloud

Reproducing the Issue

  1. Open app "Query Bank Account Balances - China"
  2. Fill in the mandatory fields 
  3. Click "Go" and the error "There is no bank account" occurred

Cause

Query Bank Account Balances for company code XXXX is not activated.  

Resolution

Please activate it and tick off " Query Bank Account Balances " in SSCUI 103467-Activate Services for Data Exchange". Please find this SSCUI as below steps:

  1. Open "Manage Your Solution" app
  2. Select "Finance" under Application Area
  3. Select "Integration " under Sub Application Area
  4. Select "Electronic Payment Integration (China)"
 
 
 
 

Keywords

Query Bank Account Balances - China, EPIC_QUERY_AB, no bank account , KBA , FI-LOC-EPI-CN , China , Problem

Product

SAP S/4HANA Cloud all versions