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3079866 - Identity Provisioning job sync error: [LGN0020]Incorrect format for HTTP Basic Authentication


While provisioning users from SAP SuccessFactors (SF) to Identity Authentication, the following error occurs:

"org.quartz.JobExecutionException: Cannot execute provisioning job in tenant context: e7cb1cb1-235c-43d9-a406-69465d5da04d 
Caused by: Error during execution on behalf of tenant with ID: e7cb1cb1-235c-43d9-a406-69465d5da04d 
Caused by: Executing delta load failed. 
Caused by: Error during execution of the SF route 
Caused by: org.apache.camel.http.common.HttpOperationFailedException: HTTP operation failed invoking$top=100&$skip=0&$orderby=userId&$select=userId,username,status,email,lastName,firstName,lastModifiedDateTime,personKeyNav&$expand=personKeyNav,personKeyNav/userAccountNav&$filter=status%20eq%20'active' with statusCode: 401, Response: [LGN0020]Incorrect format for HTTP Basic Authentication. Please encode your credentials (<username>@<companyID>:<password>) using Base64 format. For more information, visit"



  1. Identity Provisioning
  2. Identity Authentication
  3. SuccessFactors


Identity Provisioning 1.0


IAS, IPS, SF, identity authentication service, identity provisioning service, SuccessFactors, 401, Base64, HttpOperationFailedException , KBA , BC-IAM-IPS , Identity Provisioning Service (IPS) , Problem

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