SAP Knowledge Base Article - Preview

3079647 - Blocked ServiceCalls and Activities with PACG integration

Symptom

In the mobile app, a ServiceCall or a Activity is blocked for a prolonged time. The Technician can not do any further changes or a checkout.


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Environment

SAP FSM integrated to SAP ECC or SAP S4 via the Proaxia integration (PACG Add-on)

Product

SAP Field Service Management all versions

Keywords

blocked servicecall activity , KBA , CEC-SRV-FSM-ERP , FSM Connector for SAP ERP , Problem

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