SAP Knowledge Base Article - Public

3079258 - Field Format disappears in Manage Templates - Recruiting Management

Symptom

Field Format disappears in Manage Templates after leaving the page and accessing it again.

Environment

SAP SuccessFactors Recruiting Management
 

Reproducing the Issue

  1. Go to Manage Templates
  2. Click on Job Application Template (or any other RCM template where the field format should be added to a field with type=number)
  3. Select the template
  4. Search for the field id (type=number) where the field format should be added
  5. Add # in field format
  6. Save the changes
  7. Publish the template
  8. Go to the Admin Center (or any other page)
  9. Go back to Manage Templates
  10. Click on Job Application Template
  11. Select the template that was just edited
  12. Search for the field id where the field format was added
  13. You will see that field format # is gone
  14. If you go to Provisioning and download the XML template, you will see that field form at is configured and # is visible. 

Cause

This issue has been categorized as a defect.

Resolution

Our Engineering Team are already aware of this issue and are currently working on the code fix. 

If you would like to have further updates on the progress, Please follow up this KBA by clicking on the star icon in the upper right corner.

Keywords

Field, Format, Template, Manage, Application, Number, fieldId. , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions