SAP Knowledge Base Article - Public

3078840 - Payment Information Details displayed multiple times in Add New Hire / Manage Pending Hires

Symptom

  • After validating that there are no invalid business rules assigned in Payment Information Details object and that there are no invalid Config UI rules defined for Payment Information, you are still noticing that the Payment Information Details are duplicated in Add New Hire and/or Manage Pending Hires
  • You have configured more than one Link field in the Config UI for Payment Info
  • The duplication of Payment Information Details is directly proportional to the number of links fields defined

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Employee Central - Payment Information
  • SAP SuccessFactors Employee Central - Add New Employee Wizard
  • SAP SuccessFactors Employee Central - Suite Integration 

Reproducing the Issue

  • In the Config UI, define more than one link field

In Add New Hire / MPH, notice that the Payment Information Details are duplicated. The number of links defined = the number of duplicate occurrence.

Cause

  • This is due to an issue with the UI code.

Resolution

Temporary Workaround:

  • Disable the link fields in the Config UI to avoid the duplication

As for the permanent fix, we are closely monitoring the Engineering incident and will be updating this KBA as soon as we have confirmed the fix details.

See Also

INC0686583, ECT-170407, Payment Information Details duplicate, link, MPH, Add New Hire

Keywords

KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , LOD-SF-EC-HIR-NEW , Add New Employee Wizard , LOD-SF-EC-INT-UI , MPH UI & Column Config Tool , Problem

Product

SAP SuccessFactors HXM Core 2105