SAP Knowledge Base Article - Public

3078305 - [Onboarding] Address details are not flowing in UK Compliance Form

Symptom

Address details are not flowing in UK Compliance Form

Environment

SAP SUCCESSFACTORS ONBOARDING

Reproducing the Issue

  1. Click on complete compliance task tile from External candidate Home Page.
  2. Choose the form and start.
  3. Now when you see Address Details portlet, None of the fields data was pre-populated.

Cause

Configuration Issue

Resolution

  1. Go To Picklist Center -> In addressType picklist value, external code should be 'home' for Home. 
  2. If the above as configured correct, Then you need to cross-check whether you have selected the same picklist (Address) from PDC step.

Keywords

Address details, Compliance form, UK form , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms , How To

Product

SAP SuccessFactors Onboarding 2105