SAP Knowledge Base Article - Public

3078272 - Error: “Entry is missing in Table TB037” While Creating Customer Master Data

Symptom

While trying to create the Customer using the Manage Customer Master Data app, able to choose the Authorization Group for the Sales Area. Upon trying to save the Customer data, system throws the error:

Entry XYZ is missing in Table TB037
(where XYZ represents the Authorization Group)

Environment

SAP S/4HANA Cloud

Reproducing the Issue

1. Go to Manage Customer Master Data app
2. Select the button Create and choose Organization
3. Fill the required fields
4. Select OK
5. In the Basic Data, for the field Authorization Group, choose any Authorization Group XYZ from the Value Help 
6. Add Sales Area
7. Go to the Sales Area section 
8. In the field Authorization Group, select the Value Help 
9. Choose the same Authorization Group XYZ which was provided for the Basic Data
10. Select the button Create 
11. System throws the error

Cause

The Authorization Group XYZ is maintained for the Authorization Group Object BUPA. But it is not maintained for the Authorization Group Object CUST.

Resolution

Ensure that the Authorization Group Object is configured for the relevant Authorization Group. If you have to use the Authorization Group XYZ in the Sales Area, then maintain the Authorization Group XYZ for the Authorization Group Object CUST. You may configure the same in the SSCUI Maintain Authorization Groups - 102740

Keywords

Authorization Group, Manage Customer Master Data, Value Help, Authorization Group Object, Table TB037, Maintain Authorization Groups  , KBA , LO-MD-BP , Business Partners , Problem

Product

SAP S/4HANA Cloud all versions