SAP Knowledge Base Article - Public

3078047 - Add candidates to Talent pool job is showing incorrect numbers - Recruiting Management

Symptom

The Provisioning job "Add candidates to Talent pool" is showing a number of candidates that does not match the associated saved search results or the number of candidates added to the Talent Pool.

For example : 

job details show:

pool name : testpool. | pool id : 4v57rd5e1f9140c48bs2f8487111aa40 | saved search name : testpoolsearch | candidate count : 7 | Scheduled PoolMemberAddUpdateJob Successfully |
Saved search testpoolsearch results: 1
Talent Pool : members : 1

so the candidate count in the job does not match either the Talent pool members or the saved search results


Environment

  • SAP SuccessFactors Recruiting Management
  • CRM

Cause

Some additional search parameters are added to the solr query which results into extra candidates appearing in the count in the provisioning job

Resolution

Issue is corrected and correction is planned to be deployed with a code patch. Tentative deployment date is August 21st 2021.


Keywords

KBA , LOD-SF-RCM-CRM , Candidate Relationship Management , Known Error

Product

SAP SuccessFactors Recruiting all versions