SAP Knowledge Base Article - Public

3077953 - [Onboarding] How to Remove stale entry on the Perform Rehire Verification tile

Symptom

We see stale entry when we click on the Perform rehire verification tile.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  • Login to the Onboarding application.
  • Click on the Perform rehire verification tile and it shows no data even though the count shows on the tile. 

Resolution

If the requirement is to clear the perform rehire verification tile then please follow below steps:
1) Admin center -> BPE: Manage User Tasks -> apply filter on Task Name Like and enter value like %Rehire% and then apply.

2) Select the user task that you want to close and click complete Task.

Keywords

Onboarding , Perform rehire verification tile , stale entry , To do. , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding 2105