SAP Knowledge Base Article - Public

3077033 - HTML tags show on Class Search Results and Edit Learning History


  • When doing a class search, class search result shows <b> and </b> bold tags.
  • When searching user from Edit Learning History from LMS Admin UI, User ID shows bold tags too.


SAP SuccessFactors Learning

Reproducing the Issue

Class search result:

  1.  Learning Admin > Learning activities > Class > Search
  2.  Check search result for class showing “<b> and </b>” on "item/resource block"

Edit Learning History:

  1. Learning Admin > Manage User Learning > Edit Learning History
  2. Search for any user > check search result
  3. User IDs are showing break tags <b> and </b>


Engineering Team is aware of this and is currently investigating this issue via the INC0839532. To follow this KBA and updates of the investigation, you can click on the star (favorite) icon to be alerted of any updates.


HTML bold tags are showing on class search, <b> showing on search result , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Bug Filed


SAP SuccessFactors Learning 2105