SAP Knowledge Base Article - Public

3076948 - [Onboarding] Token [[ActivityName]] is not available in Nudge Assignment Email Template (Onboarding/Offboarding)

Symptom

  • Subject of this template (Your task [[ActivityName]] is pending) is not defaulting activity name. 

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  • Go to Email Services, Search for the active Template named "(ONB) Nudge Assignment Template"
  • You will find the Subject of the email as "Your task [[ActivityName]] is pending."
  • Click on the "Insert Token" option, you will not find "[[ActivityName]]"


"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


Cause

  • This is a known issue, Engineering Team are working on a fix towards the same

Resolution

  • The Code-Fix for the issue will be made available in the b2111 release*
  • The workaround for the same would be to nudge the assignee form the New Onboarding Dashboard or you may remove the Token from the template


*Note: For b2111, Release in Preview is October 15. Release in Production, November 19.

Keywords

Nudge Assignment Template, [[ActivityName]] Token, Email Services, Email Template , KBA , LOD-SF-OBX-EML , Notifications , Known Error

Product

SAP SuccessFactors Onboarding 2105