SAP Knowledge Base Article - Preview

3076759 - SAP instance cannot be started after EC2 instance restarting - Netweaver

Symptom

After restarted the EC2 instance, the sap instance cannot be started normally.

You can find the SAP process crashing in windows event viewer log:

Faulting application name: msg_server.EXE
Faulting module name: msg_server.EXE
Exception code: 0xc0000409
Fault offset: 0x00000000000d350e


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Environment

Windows on AWS cloud

Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 2 for SAP NetWeaver 7.0

Keywords

Amazon Web Services , KBA , BC-OP-NT-AWS , Amazon Web Services , BC-CST , Client/Server Technology , Known Error

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