SAP Knowledge Base Article - Preview

3076597 - The Item Type of Sales Order Item is Changed to Another One when Sales Order is Replicated from ERP

Symptom

When you replicate a sales order from ERP, you found the item type Z123 is changed to another one in C4C sales order, although in the payload, the item type is still Z123. (Z123 represents the item type ID maintained in business configuration)


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Environment

 SAP Cloud for Customer

Keywords

Item Type, Sales Order, Sales Quote, Replicate , KBA , LOD-LE-XCR , Cross CRM , Problem

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