Your new hire has declined the e-signature step before of completing the Compliance tasks - Now, the compliance tasks are duplicated.
SAP SuccessFactors Onboarding
Reproducing the Issue
- Go through Onboarding process for new US/UK/AUS Onboardee untill additional data step.
2. Fill in additional data as Onboardee. Do not fill in compliance form;
3. Decline e-Signature for additional data form.
4. Go through personal data and additional data steps again, submit the data;
5. Click on "Complete Compliance Tasks" tile - now there are duplicates for compliance.
This is currently a know issue under analysis by Onboarding engineering team.
At present we don't have a workaround for this problem - The permanent fix is still in progress by the code fix OBX-18498.
OBX-18498, multiple, duplicated, compliance, tasks, onboarding, obx, 2.0, decline, signature , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem